The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Our room was spacious and comfortable, with amazing views of La Plaza de España and the Gran Via from the window.” view full review
Delicious Breakfast!
“The breakfast was the best we've had in ages, with a wide variety of tasty options, and the staff served everything with a smile.” view full review
Refreshing Retreat!
“The small plunge pool on the rooftop was perfect for cooling off during the warm Madrid summer days—what a lovely escape!” view full review
Really good Service!
“The help we received upon check-in was excellent; the receptionist even called us when our room was ready, allowing us to settle in early.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Plunge pool
Seasonal outdoor pool
Sun terrace
Solarium
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Gran Via 80,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Gran Via 80,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Square
Plaza Mayor
1.1
km
Palace
Royal Palace of Madrid
900 m
Square
Puerta del Sol
1.1
km
Casino
Gran Via
950 m
Museum
Prado National Museum
2.1
km
Park
El Retiro Park
2.4
km
Plaza de la Independencia
Parque del Retiro
2.0
km
Calle Ponzano tapas
2.3
km
Church
Real Basilica de San Francisco el Grande
1.6
km
Museum
Museo Nacional Thyssen-Bornemisza
1.8
km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.2
km
Public Building
Cybele Palace
1.9
km
Museum
Plaza de Cibeles
1.8
km
Paseo del Pintor Rosales
Templo de Debod
740 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
710 m
Museum
Museo de Historia de Madrid
1.1
km
Theatre
Teatro Real
680 m
Calle Alcala 42
Circulo de Bellas Artes
1.4
km
Church
Catedral de Sta Maria la Real de la Almudena
1.1
km
Square
Plaza de Santa Ana
1.4
km
Church
Ermita De San Antonio De La Florida
1.7
km
Museum
Museo Sorolla
2.0
km
Garden
Sabatini Gardens
760 m
Calle de Ferraz
Temple of Debod
1.9
km
Museum
The Museum of Contemporary Art-Madrid
950 m
Church
Iglesia San Gines
740 m
Garden
Royal Botanical Garden of Madrid
2.2
km
Nearby
Opposite Palacio Real
Plaza de Oriente
190 m
Calle del Conde Duque 9
Conde Duque Cultural Center
450 m
Museum
Museo Cerralbo
520 m
Restaurants
Nice To Meet You Restaurant & Lounge
50 m
Calle Gran Via 80 Planta 14 del Dear Hotel
Cafe & Tapas Gran Via 42
50 m
Calle Gran Via 71
Restaurante Lupita
50 m
Calle Gran Via 73
El Invernadero de Salvador Bachiller
100 m
Calle Gran Via 65 Salvador Bachiller Gastrobares
Restaurante Rayal
120 m
Calle Leganitos 28
GastroVia 61
210 m
Calle de la Flor Baja 3 Hotel Mayorazgo
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
beautiful design
professional staff
limited TV channels
small room size
8.4/10
Great
Rooms
8.3
Location
9.2
Service
8.5
Dining
8.1
Guest reviews
8.4/10
based on 28 reviews
8.8
8.8/10 based on 12613 reviews
Robert
United Kingdom,
May
2024
8.6/10
I had a lovely stay at the hotel. The rooms were very thoughtful and comfortable with great views overlooking the beautiful garden at Plaza de Espana. The spacious room even had a tiny balcony, which was perfect for someone like me who enjoys a quick smoke while enjoying the scenery.
Rooms
8.0
The rooms are very spacious and include a tiny balcony, offering great views of Plaza de Espana. However, there was a minor issue with blocking out the light completely.
Service
9.0
The service was top-notch. The staff met all our needs with ease and were always friendly and accommodating. They ensured our stay was truly wonderful, going the extra mile to make us feel comfortable and at home.
Location
10.0
The location couldn't be better for sightseeing and exploring the city. Situated right on Gran Via and with Plaza de España metro station just outside, it made getting around and exploring the points of interest so convenient.
Dining
7.0
The dining options were good, with a wide selection of cereals, meats, cheeses, yogurt, and fruit. However, service was a bit slow during peak times, which impacted our overall dining experience.
Facilities
9.0
The hotel facilities were great, offering everything we needed for a comfortable stay.
James
United States,
April
2024
8.4/10
I had a great stay at the hotel! The rooms were centrally located with lots of walkable options for sightseeing and dining, perfect with a beautiful terrace and very clean. The cool furniture, big bed, and quiet atmosphere despite the busy location made it even better. The view from the rooftop bar was stunning.
Rooms
9.0
The rooms were perfect and very clean with a beautiful terrace.
Service
8.0
The staff provided excellent service and were very knowledgeable about the area. They even recommended phenomenal restaurants, which was a big plus.
Location
9.0
The location was fantastic, close to Place d'Espagna, in La Gran Via. Despite being on the busy street, the rooms were surprisingly quiet, allowing me to enjoy the vibe of Madrid right at my doorstep.
Dining
7.0
The dining options were lovely with a rich variety, including fresh fruit, cheese, cured meats, and sweet options. The hot breakfast was just okay, but the menu item cooked to order was a nice touch.
Facilities
9.0
The facilities were top-notch with the rooftop pool and restaurant adding to the overall experience.
Helen
United Kingdom,
April
2024
8.0/10
The hotel had nicely decorated rooms with modern touches, felt stylish despite being minimal, and offered great comfort with good facilities. The storage might be limited for longer stays, but overall a comfortable experience.
Rooms
8.0
The rooms were stylish and comfortable, equipped with modern amenities.
Service
7.0
The service was very helpful and amazing, though some staff were more focused on chatting with each other than assisting guests.
Location
9.0
The hotel's central location made it perfect for sightseeing, shopping, and exploring Madrid, with convenient access to public transport right outside.
Dining
8.0
The dining experience was varied and delicious, with a good selection of food that was continually restocked even during busy times.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay, making it convenient for guests to relax and enjoy their time.
David
United Kingdom,
April
2024
9.0/10
My stay at the hotel was outstanding! The rooms were beautiful, very spacious, and had a lovely bathroom and shower. The service was top-notch, with incredibly kind and friendly staff. The location was ideal, being at the end of the Gran Via with all the shops and restaurants right on the doorstep. The dining experience was also delicious. However, the dining prices were a bit on the expensive side. Overall, a fantastic experience with great value for money.
Rooms
9.0
The rooms were highly decorated, very spacious, and impeccably clean, with complementary goodies like an illy espresso machine.
Service
9.0
The service was wonderful, with super helpful and friendly staff always ready to assist with any request.
Location
10.0
The location was amazing, right at the end of the Gran Via, offering easy access to all the major sites, shops, and restaurants.
Dining
8.0
The dining experience was actually really good with plenty of selections, although slightly overpriced.
Facilities
9.0
The hotel facilities were fantastic, offering everything needed for a comfortable and enjoyable stay.
Douglas
United Kingdom,
February
2024
8.6/10
The hotel offers a surprising room setup where two regular rooms can be connected, providing spectacular views over the city. The service by the lovely receptionists was good, making my stay enjoyable and hassle-free. The location is brilliant, with easy access to the city center and major attractions, although the tea options were limited. The dining experience was delightful with various options to choose from. Overall, a convenient and comfortable choice for exploring Madrid.
Rooms
9.0
The room setup with adjoining doors and fantastic city views was a pleasant surprise.
Service
8.0
The receptionists were helpful and friendly, ensuring a positive stay.
Location
9.0
The hotel's location near Plaza de Espana and the Metro station was brilliant for exploring Madrid.
Dining
9.0
The dining experience was highly recommended with a variety of options, including vegetarian choices.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Lloyd
United States,
January
2024
8.4/10
My stay at this hotel was a mix of great and not-so-great aspects. The room was beautiful and clean, but a bit small for three adults. The staff, especially Paula, were incredibly professional, friendly, and helpful. The location was excellent, right on the main strip with easy access to everything, but the limited TV channels were a downside.
Rooms
8.0
The room was beautiful and clean, but a bit small for three adults.
Service
9.0
The staff, especially Paula, were incredibly professional, friendly, and helpful.
Location
9.0
The location was excellent, right on the main strip with easy access to everything.
Dining
7.0
There was a lot to choose from dining-wise, but the wait for ordering egg dishes at breakfast was a bit long.
Facilities
9.0
The rooftop bar with breathtaking views was a highlight.
beautiful design
limited TV channels
Robert
United States,
January
2024
8.0/10
I had a mixed experience at the hotel. The rooms were spacious, clean, and well-appointed with tea/coffee facilities, but I found them smaller than expected with only one chair available for sitting. The daily service and complimentary water bottles were a nice touch. However, there were some limitations in using the facilities.
Rooms
8.0
The rooms were clean, serviced daily, and well appointed, with two free 500ml bottles of water left out each day, a nice touch.
Service
9.0
The staff, especially Beatrice and Esther, were attentive, friendly, and helpful throughout my stay.
Location
9.0
The hotel's location in Centro was very convenient, with the metro station right outside, making it easy to travel around. It was in the center of Madrid, close to all the main attractions, and surrounded by restaurants and supermarkets in a safe neighborhood.
Dining
7.0
The dining experience had an excellent choice, but there were some delays in service, like waiting 15 minutes for a couple of gluten-free bread slices.
Facilities
7.0
The hotel offers a variety of facilities, though there were some limitations in using them.
Shaun
United Kingdom,
December
2023
8.2/10
I had a wonderful stay at the hotel. The room was spotlessly clean and very quiet, though it wasn't ready on time. The location was perfect, just a short walk from the Plaza de Espana metro station with great bars and cafes nearby. The dining experience was very well done with delicious options. However, the service seemed a bit distracted at times.
Rooms
8.0
The room was quiet, clean, and had good hairdryer, toiletries, and bathrobes.
Service
7.0
The staff, while polite, seemed a little distracted at times.
Location
9.0
The location is perfect, right on Gran Via with excellent access to nearby attractions.
Dining
9.0
The dining experience was very well done with delicious options.
Facilities
8.0
The facilities were impressive and met my needs.
Martin
United Kingdom,
December
2023
9.2/10
The hotel offers very comfortable and spacious rooms with a unique design and excellent soundproofing. The posh amenities and rooftop pool with stunning views are standout features. The service led by the ever-smiling MARIO is exceptionally kind and friendly, catering well to boutique hotel expectations. The location is ideal with easy access to the city center and many nearby attractions, complemented by a vibrant surrounding area with numerous bars and restaurants. The dining experience is outstanding with a wide selection of delicious choices, including the best mojito at the bar/terrace. Additionally, all staff members are incredibly nice and helpful. Facilities are top-notch, offering everything needed for a pleasant stay.
Rooms
9.0
The rooms are very comfortable and spacious, designed for convenience with great soundproofing.
Service
9.0
The service provided by the ever-smiling MARIO and the entire staff is exceptional, ensuring a friendly and helpful experience that matches boutique hotel standards.
Location
10.0
The hotel's location is ideal, conveniently situated near major city sites and right in front of the Plaza De Espana metro station, with a bustling area surrounded by bars and restaurants.
Dining
9.0
The dining options are superb, offering a great selection of delicious dishes and the best mojito at the bar/terrace, with attentive and friendly staff catering to all needs.
Facilities
9.0
The hotel provides excellent facilities that enhance the overall guest experience, ensuring a luxurious stay.
Paul
United States,
November
2023
8.8/10
I couldn't have asked for a better stay! The hotel is perfectly situated, right at the heart of Madrid, and surprisingly peaceful despite the central location. The rooms, although cozy, are meticulously designed. The service was exceptional, especially thanks to Gigi at reception. The location is unbeatable, just steps away from Gran Via. The dining experience was top-notch, with an extraordinary menu selection. Overall, a fantastic value for the money.
Rooms
8.0
The rooms were small, but perfectly formed with wine glasses and a corkscrew available. Quiet and cozy.
Service
9.0
The staff, including the lovely Cristina, went above and beyond to make my stay unforgettable.
Location
10.0
Directly at Gran Via, the hotel's location is a traveler's dream. Just walk out the door and you're in the midst of everything the city has to offer.
Dining
9.0
The dining experience was extraordinary, offering a variety of products like pastries. A true culinary delight.
Facilities
8.0
This hotel offers a great balcony and a late breakfast option, making your stay even more pleasant.
Pamela
United Kingdom,
November
2023
8.2/10
The hotel is located in the center of Madrid, making it perfect to visit the different areas in the city. The rooms were spacious and had a trendy interior, though they became a bit stuffy. The service from the concierge was exceptional, pointing me in the right direction for local flamenco shows. The dining experience was top-notch with a rich selection of food, including a fresh fruit juice bar. However, the rooms had remnants of marijuana and dirty plaster left from previous occupants.
Rooms
7.0
The rooms were spacious and with trendy interior, though they became stuffy.
Service
9.0
The concierge made my stay at Dear Madrid a wonderful one.
Location
8.0
The hotel is conveniently close to the Europcar rental office and a shopping zone with easy access to the local transport service Metro station.
Dining
9.0
The dining options were excellent, with a lot of additional treats, for example, a fresh fruit juice bar.
Facilities
8.0
The hotel facilities were great, offering a comfortable stay.
Roger
United Kingdom,
October
2023
7.6/10
My stay at this hotel was a mixed experience. The room was comfortable and insulated from the busy Gran Via outside, but cleanliness was an issue. The staff was friendly and communicative; however, there were some lapses in knowledge. The location was great for exploring the city and conveniently located near the metro stop. The dining was pleasant, but there were long waits for certain dishes. Overall, a decent stay with room for improvement.
Rooms
7.0
My room, although not very big, was surprisingly comfortable and well-insulated from the noise of Gran Via. Unfortunately, it seemed like the cleaning service was lacking as the bedsheets were not changed properly.
Service
8.0
The staff, especially at the restaurant during breakfast, were very friendly and accommodating. However, there were instances where they were not fully informed about certain requests.
Location
9.0
The hotel's location on Gran Via was ideal for exploring the city, with easy access to shops, bars, and sights. Plus, being near Plaza de Espana metro stop made getting around convenient.
Dining
7.0
The dining experience was generally good, although there were some delays in ordering certain dishes. A special shoutout to Jorge for his kindness and great service.
Facilities
7.0
The hotel offered a variety of services like room service and car hire, which added convenience to my stay. However, there were minor issues with the cleanliness that could be improved.
friendly staff
cleanliness
John
United Kingdom,
October
2023
8.4/10
The hotel offers spacious, clean rooms designed with style and practicality in mind. The upgraded accommodations were spotless, tastefully decorated, and the bed was incredibly comfortable. The location is great with wonderful views from the rooftop bar, but the dining experience could be improved with better dinner options.
Rooms
9.0
My room was spacious, clean, and tastefully decorated. The bed was so comfortable, and I loved the modern design with a welcoming twist.
Service
9.0
The service was top-notch, with friendly and knowledgeable staff.
Location
9.0
The location was excellent, providing great views and easy access to attractions and the metro station. It truly gave me a sense of the city vibe.
Dining
7.0
The dining experience on the rooftop was enjoyable, although dinner options could have been more varied. The view from the top floor was stunning.
Facilities
8.0
The facilities were convenient and well-maintained, providing a comfortable environment during my stay.
Mike
United Kingdom,
September
2023
9.6/10
I absolutely loved my stay at the hotel! The rooms were fantastic with a balcony overlooking Plaza de Espania, and the service was top-notch, especially the breakfast team. The location is perfect, close to all the attractions, and the dining experience with a view of the royal palace was unforgettable. The facilities were great, and I can't wait to return!
Rooms
10.0
The Deluxe Triple room was amazing, with a great balcony looking out into Plaza de Espania.
Service
9.0
The service was outstanding, particularly the woman at the rooftop bar serving breakfast. It really enhanced my experience and made me want to come back.
Location
10.0
The hotel's location is unbeatable, right in the center of Madrid with a metro station right in front. Easy access to all the attractions!
Dining
9.0
The dining experience was exceptional, especially with the view of the royal palace. Plus, they offered a free breakfast as a nice gesture.
Facilities
10.0
The hotel's facilities were top-notch, with a splendid view of the city from the top. Everything exceeded my expectations.
Dan
United Kingdom,
September
2023
8.0/10
The hotel is not family-friendly due to small rooms and dark halls, but it offers a reasonable view of Gran Via's busy streets with a tasteful design. The location is excellent for transport links but may not suit all travelers.
Rooms
7.0
The rooms are small but have a tasteful design and a reasonable view of Gran Via's busy streets.
Service
8.0
The staff was helpful and charming, providing comfortable service despite limitations.
Location
8.0
The hotel is situated within walking distance of many attractions and offers excellent transport links.
Dining
9.0
The dining experience met expectations with a complete service and friendly staff.
Facilities
8.0
The hotel provides a range of facilities to enhance the stay.
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